Create Case

Create a new case.

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Body Params
uuid

ID of the handler assigned to the case. If none, the case will be unassigned

string
required

Name of the case

string

Internal ID used to identify the case. If not provided, a random one will be generated

string
Defaults to default

Case type

string

Category of the case

string
required

Description of the case, useful for AI features

uuid

The contact attached to the case

custom_field_updates
array of objects

List of custom fields to update.

Custom Field Updates
contact
object

Contact details. If provided, will create new contact

date

The date the case was opened. Defaults to today if not provided.

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